Welcome to The Practice Platform. By purchasing a membership, booking an in-person class, or accessing the online library, you agree to the following Terms & Conditions.

Please read these terms carefully before purchasing or booking.

1. General

The Practice Platform is an online and in-person movement and wellness platform offering Pilates classes, movement practices, guided meditations, journalling, face massage and other wellness content.

These Terms & Conditions apply to all memberships, in-person classes, online content and services provided by The Practice Platform.

The Practice Platform reserves the right to update these Terms & Conditions from time to time. Any significant changes will be communicated to active members where appropriate.

2. Membership Payments

Memberships are charged monthly on a recurring basis using the payment method selected at the time of sign-up.

Membership fees are charged in advance and are non-refundable.

Your membership remains active for the duration of your current billing period, regardless of how frequently you access the online library or attend in-person classes.

Membership fees are not dependent on attendance. If you choose not to attend classes during your membership period, unused membership access or classes cannot be exchanged for a refund, credit or future membership period.

3. Membership Plans

3.1 Local Membership – R750 per month

The Local Membership is available to members who wish to attend in-person Pilates classes in Kalk Bay and includes:

• Two (2) in-person Pilates classes per week, subject to availability and advance booking

• Full access to The Practice Platform online content library for the duration of the active membership

All in-person classes are subject to availability and must be booked in advance.

A Local Membership does not guarantee a place in a specific class unless the member has completed the required booking.

Missed Classes

Membership classes are allocated on a weekly basis.

If a member is unable to attend a booked or available class, the unused class cannot be carried over, accumulated, banked or credited towards a future week or month.

Membership classes cannot be exchanged for cash, refunds or credits.

Membership is based on access to the weekly class allowance rather than a bank of individual classes.

3.2 Founding Member Membership

Founding Member pricing is a special, preferential membership rate offered to members who joined The Practice Platform's local membership during its founding period.

Founding Members who remain continuously subscribed and in good standing will retain their applicable Founding Member rate of R600 per month, subject to these Terms & Conditions.

The Founding Member rate is a legacy benefit and is not the current standard Local Membership price.

The current standard Local Membership rate is R750 per month.

Cancellation of Founding Membership

If a Founding Member cancels or terminates their membership, their Founding Member rate will no longer apply.

Should a former Founding Member wish to rejoin The Practice Platform at a later date, they will be required to join at the current Local Membership rate applicable at the time of rejoining.

At the time of these Terms & Conditions, the current Local Membership rate is R750 per month.

Pausing a Founding Membership

A temporary pause of membership may be considered at the discretion of The Practice Platform and is not an automatic entitlement.

Any pause must be agreed to in writing before the relevant billing period.

An agreed temporary pause does not constitute cancellation and may allow a Founding Member to retain their Founding Member rate when their membership resumes.

The specific terms and duration of any pause will be agreed upon on a case-by-case basis.

Founding Member memberships remain subject to all applicable membership, booking, cancellation and class attendance terms outlined in these Terms & Conditions.

3.3 Online Membership – R300 per month

The Online Membership includes:

• Full access to The Practice Platform online content library

• Access to online Pilates classes, movement practices, guided meditations, journalling, face massage and other available online content

• Access to the online library for the duration of the active membership

The Online Membership does not include access to in-person Pilates classes in Kalk Bay.

4. In-Person Pilates Classes

In-person Pilates classes are held at the location and times communicated by The Practice Platform.

Class spaces are limited due to the size of the studio and are available on a first-booked basis.

A maximum of twelve (12) client spaces are available per class.

All clients, including Local Members and Founding Members, must book their place in advance.

A membership does not automatically reserve a place in a class unless the member has completed the required booking process.

The Practice Platform reserves the right to adjust class schedules, locations, capacity or availability where reasonably necessary.

5. Class Bookings

All in-person classes must be booked in advance.

Bookings are subject to availability and are only confirmed once the booking process has been completed.

Members are responsible for booking their own classes and ensuring that they attend the classes they have booked.

Drop-in clients must complete the required booking process and payment before their place in a class is confirmed.

A booking does not automatically carry over to another class or week.

6. Cancellations and Changes to Bookings

If you are unable to attend a class you have booked, please cancel or notify The Practice Platform as soon as possible.Where a booking is cancelled with sufficient notice, the space may be offered to another client or someone on the waiting list. Membership classes remain subject to the missed-class policy outlined in Section 3.1 and cannot be carried over into a future week or month.

Drop-in bookings are subject to the cancellation terms communicated at the time of booking.

Late cancellations and no-shows may result in the loss of the booking or payment, depending on the type of booking and the applicable cancellation terms.

7. Waiting List

When a class reaches its maximum capacity, clients may be able to join a waiting list where this option is available.

Being placed on a waiting list does not guarantee a place in the class.

If a space becomes available, it may be offered to the next person on the waiting list.

The Practice Platform is not responsible for spaces that become available at short notice if the client is unable to accept the place.

8. Membership Cancellation

Members may cancel their recurring membership at any time.

Cancellation will take effect at the end of the current billing period, unless otherwise agreed in writing.

Membership fees already paid are non-refundable.

Once a membership has been cancelled, access to the online library and any associated membership benefits will end at the conclusion of the applicable billing period.

Cancellation of a Founding Member subscription will result in the loss of Founding Member pricing.

If a former Founding Member subsequently rejoins, the current Local Membership rate at the time of rejoining will apply.

9. Online Library Access

Access to The Practice Platform online library is available only while the applicable membership is active.

Membership access is personal to the individual member and may not be shared with or transferred to another person.Members may not reproduce, distribute, sell, share, download or commercially exploit the content provided through The Practice Platform without prior written permission.

The Practice Platform reserves the right to add, remove or modify content within the online library from time to time.

10. Health and Safety

The Practice Platform's Pilates and movement practices are intended for general wellness and educational purposes and are not a substitute for medical advice, diagnosis or treatment.

You are responsible for determining whether participation in any class or practice is appropriate for you.

If you have any medical condition, injury, pregnancy-related considerations or other health concerns that may affect your ability to participate safely, you should consult an appropriate healthcare professional before participating.

Please inform Rachel of any relevant physical limitations or injuries before participating in an in-person class.

You participate in all classes and practices at your own risk.

The Practice Platform and Rachel King are not responsible for injuries, loss or damage arising from participation in classes or use of the online platform, except where such liability cannot lawfully be excluded.

Please listen to your body and stop or modify any movement that causes pain, discomfort or feels unsafe.

11. In-Person Class Conduct

Clients are expected to treat the instructor, other participants and the venue with respect.

Please arrive on time and follow any reasonable instructions given by the instructor regarding safety, movement, equipment and use of the studio space.

The Practice Platform reserves the right to refuse participation or ask a participant to leave a class where their behaviour is considered unsafe, disruptive or inappropriate.

12. Class Cancellations by The Practice Platform

The Practice Platform reserves the right to cancel or reschedule an in-person class due to unforeseen circumstances, illness, venue availability, weather or other circumstances beyond reasonable control.

Where possible, reasonable notice will be provided.

If The Practice Platform cancels a class, affected clients will be notified and an appropriate alternative or credit may be offered where applicable.

13. Changes to Membership Pricing

The Practice Platform reserves the right to change membership prices in the future.

Any changes to the standard membership pricing will apply to new memberships and, where applicable, to existing members following reasonable notice.

Founding Members who remain continuously subscribed and in good standing will retain their agreed Founding Member rate unless otherwise communicated or agreed.

If a Founding Member cancels their membership and later rejoins, the current Local Membership rate at the time of rejoining will apply.

14. Liability

To the fullest extent permitted by law, The Practice Platform and Rachel King shall not be liable for any loss, injury, damage or expense arising from participation in classes, use of the online library or attendance at events, except where such liability cannot legally be excluded.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

15. Contact If you have any questions regarding these Terms & Conditions, your membership or your bookings, please contact:

Rachel King
The Practice Platform
Email: rachelkingalchemy@gmail.com

Last updated: June 2026